Privacy Policy

1. Introduction

Viral Content Coach ("we," "us," "our," or "Company") is operated by Find You Media Corporation, doing business as Viral Content Coach. We are committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing and using Viral Content Coach, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, including but not limited to:

• Account registration information (name, email address, password)
• Profile information (niche, skill level, content goals, filming capabilities)
• Payment and billing information processed through Stripe
• Content you create, upload, or generate using our Services
• Communications with our support team
• Custom LLM API keys if you choose to use your own AI provider
• Team member information when you invite others to your team

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information about your device and usage patterns:

• Log data (IP address, browser type, pages visited, time and date of access)
• Device information (device type, operating system, unique device identifiers)
• Usage analytics (features used, content generated, tokens consumed)
• Cookies and similar tracking technologies
• Location information (if you grant permission)

2.3 Third-Party Information

We may receive information about you from third parties, including:

• OAuth providers (Manus authentication system)
• Payment processors (Stripe)
• Analytics providers
• Other users who provide your information (e.g., team invitations)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Sending transactional and promotional emails
• Responding to your inquiries and providing customer support
• Personalizing your experience and content recommendations
• Analyzing usage patterns to improve our Services
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations
• Enforcing our Terms of Use and other agreements
• Conducting research and analytics
• Marketing and promotional purposes (with your consent)

3.1 AI Learning and Content Improvement

Important: When you upload video results and performance data (views, engagement metrics, etc.) for content you've created using our platform, we use this information to train and improve our AI models. This helps us generate better scripts and content recommendations for you and all our users.

Specifically, we analyze:

• Which content formats and script structures perform best in your niche
• Engagement patterns (views, likes, comments, shares) across different content types
• Successful hooks, storytelling techniques, and call-to-action effectiveness
• Platform-specific optimization (what works on YouTube vs. TikTok vs. Instagram)
• Audience response patterns to different content categories (Observation, Experience, Expert)

Your Control: Submitting performance data is optional. You can choose not to share video results, though doing so helps improve the quality of future content recommendations. We never share your raw video content or personal performance data with other users - only aggregated, anonymized insights are used to improve our AI models.

Data Privacy: All performance data is stored securely and used solely for improving our AI content generation. Your individual results remain private and are never disclosed to third parties for marketing or competitive purposes.

4. How We Share Your Information

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe)
• Cloud hosting providers
• Analytics services
• AI and LLM providers
• Email and communication services

4.2 Team Members

If you are part of a team, your team owner and other team members may see your profile information, content usage, and team activity data as necessary for team collaboration and management.

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Use and other agreements
• Protect the security or integrity of our Services
• Protect the rights, privacy, safety, or property of our users or the public

4.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, analytics, research, and other purposes.

5. Data Security

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and role-based permissions
• Monitoring for suspicious activity

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You use our Services at your own risk.

6. Your Privacy Rights

6.1 Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you in a portable format.

6.2 Correction and Deletion

You can update or correct your account information at any time through your profile settings. You may request deletion of your account and associated data, subject to certain legal and operational requirements.

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any email or by updating your preferences in your account settings. Please note that we will continue to send you transactional emails related to your account and services.

6.4 Cookies and Tracking

Most web browsers allow you to control cookies through browser settings. You can delete cookies or set your browser to refuse them. However, some features of our Services may not function properly without cookies.

6.5 California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information. To exercise these rights, please contact us at [email protected].

6.6 European Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our Services. Types of cookies include:

• Essential Cookies: Required for basic functionality (authentication, security)
• Performance Cookies: Help us understand how users interact with our Services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity across websites for targeted advertising

8. Third-Party Links

Our Services may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it by law or for legitimate business purposes.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within 30 days of receipt.